How do I make online loan payments
To make an online loan payment you can log into online banking or our Pay Now site. *Please note there is a $10 fee to pay by credit card.
How do I locate my user name if I don’t remember it?
From the login screen click the "Forgot Username" and you'll be taken to our member validation form. Simply fill out the requested information and submit the form to request your [...]
What if I can’t remember my password?
You can reset your online banking password simply by visiting our online banking sign-in page and selecting the "Forgot Password" option.
What is the grace period on my loan payment?
You have a 10 day grace period on all consumer loans and a 15 day grace period on all mortgage loans before a late fee is assessed.
How can I submit my insurance information?
Enter your reference number and PIN here from the notice you received. Or, call 877-633-1614 for our insurance tracking center.
Does True Sky provide a Notary service?
Yes, we have a notary at all of our locations free of charge to our members.
How can I make my loan payment?
You can pay online with a debit or credit card for a $10.00 fee. (we cannot accept Visa Credit card payments). This online payment service excludes mortgage payments. Or, you can [...]
How can I obtain my account number?
Log in to online banking and go to Statements/Alerts. On the left-hand side, you will click E-Statements and the download button. Your account number will be in the upper right-hand [...]
Why am I not receiving emails from True Sky Credit Union
On rare occasions, some members may have email addresses that do not recognize certain incoming email addresses. To ensure proper delivery, be sure to add the following True Sky CU [...]
How do I transfer money?
There are several ways you can move money in or out of your account. Enroll in online banking for access to external transfers, bill pay, mobile deposit, and more. Plus, [...]