When you enroll with Zelle through your online banking account, or mobile banking app, your name, the name of your financial institution, and the email address or U.S. mobile number you enrolled is shared with Zelle (no sensitive account details are shared – those stay with True Sky).

When someone sends money to your enrolled email address or U.S. mobile number, Zelle looks up the email address or mobile number in its “directory” and notifies True Sky of the incoming payment. True Sky then directs the payment into your account, all while keeping your sensitive account details private.