I have checks for my COFCU account. Will I receive new checks?
Yes, you will be receiving new checks. Please remember that as of May 9, 2023, if you have not already moved your funds to your True Sky account, you should [...]
Will I still be able to call my local branch?
Yes, you can continue contacting your local and other branches. They will continue to help you with all your needs.
How does this merger benefit me?
You will have access to additional products and services, such as credit cards, a contact center with online chat, and a 30-year mortgage. You will have access to more [...]
How do I make online loan payments
To make an online loan payment you can log into online banking or our Pay Now site. *Please note there is a $10 fee to pay by credit card. [...]
How do I locate my user name if I don’t remember it?
From the login screen click the "Forgot Username" and you'll be taken to our member validation form. Simply fill out the requested information and submit the form to request your [...]
What if I can’t remember my password?
You can reset your online banking password simply by visiting our online banking sign-in page and selecting the "Forgot Password" option.
What is the grace period on my loan payment?
You have a 10 day grace period on all consumer loans and a 15 day grace period on all mortgage loans before a late fee is assessed. [...]
How can I submit my insurance information?
To submit your insurance information, enter your reference number and PIN shown in the notice you received Online at the My Loan Insurance portal for True Sky. Or, call 877-633-1614 [...]
Does True Sky Federal Credit Union provide a Notary service?
Yes, we have a notary at all of our locations free of charge to our members.
How can I make my loan payment?
You can pay online with a debit or credit card for a $10.00 fee. (we cannot accept Visa Credit card payments). This online payment service excludes mortgage payments. Or, you can [...]