How will my External Transfers be impacted?
You will need to update and relink other financial accounts and external transfers in our new online banking platform.
How will my Bill Pay be impacted?
Due to our system upgrade, some users may have to reset up their bill payments in the new Online Banking platform. If you need assistance with setting up your bill [...]
How will my Periodic Payments (pre-authorized transfers) be impacted?
Your pre-authorized transfers have been migrated to our new system. We are actively working to have these transfers visible to you as soon as possible. Your pre-authorized transfers will still [...]
I set up recurring payments with QuickPay. Will I be impacted?
You will need to set up recurring payments beginning February 16th with our new solution by contacting Member Services or a branch. We will be adding a self-service option to [...]
Will I still make my visa payment the same way?
You can make the payment over the phone, by mail, through online banking with an internal account, bill payment, or at a branch. QuickPay not available.
Will my new account number affect my auto payment to the toll pass?
There will be no impact.
Do I need to update my automatic bill payments to ensure they pull?
BillPay payments are converting over. You do not need to update.
Will be offering check orders for free?
Since you can use existing checks for your payments, new check orders will not be necessary. If you would like to place an order for new checks, fees are applicable.
Will my checkbook still be good? Will my outstanding checks still clear?
You can continue to use your current checks. They are still good and can be used for payments.
What if my loan is on automatic payment through quick pay?
Those payments will no longer pull so alternative payment methods will need to be made.