What is the grace period on my loan payment?
You have a 10 day grace period on all consumer loans and a 15 day grace period on all mortgage loans before a late fee is assessed. [...]
How can I submit my insurance information?
To submit your insurance information, enter your reference number and PIN shown in the notice you received Online at the My Loan Insurance portal for True Sky. Or, call 877-633-1614 [...]
Does True Sky provide a Notary service?
Yes, we have a notary at all of our locations free of charge to our members.
How can I make my loan payment?
You can pay online with a debit or credit card for a $10.00 fee. (we cannot accept Visa Credit card payments). This online payment service excludes mortgage payments. Or, you can [...]
How can I obtain my account number?
Log in to online banking and go to Statements/Alerts. On the left-hand side, you will click E-Statements and the download button. Your account number will be in the upper right-hand [...]
Why am I not receiving emails from True Sky Credit Union
On rare occasions, some members may have email addresses that do not recognize certain incoming email addresses. To ensure proper delivery, be sure to add the following True Sky CU [...]
How do I transfer money?
There are several ways you can move money in or out of your account. Enroll in online banking for access to external transfers, bill pay, mobile deposit, and more. Plus, [...]
What if I move to another state?
Once a member, always a member. We have members who live around the world and still bank with us. With mobile access, you can do your banking anywhere you have [...]
What if my credit is bad?
True Sky Credit Union regularly helps people improve their credit. You can enroll in True Sky Credit Union's free credit monitoring software powered by SavvyMoney® to be educated on credit [...]
What makes True Sky Credit Union different from a bank?
True Sky Credit Union is created for the benefit of its members. All members are owners. A commercial bank is a for-profit institution frequently traded on the stock market. They [...]