Please be aware that True Sky Federal Credit Union will never call, text, or contact you through social media and request your personal information.

Zelle2023-11-07T14:17:50-06:00

Zelle

Zelle

Zelle® is a convenient way to send money
right from your mobile banking app or online banking account.

Whether it’s saving you a trip to the ATM or taking out the guesswork of divvying up the cost of the lunch tab, Zelle is a fast, safe and easy way to send and request money with friends, family and others you trust2. Money is sent directly to the recipient’s account and is typically available in minutes1, and all you need to send money is the recipient’s email address or U.S. mobile phone number.

Mobilize your money
with Zelle.

SEND

Send money
fast in just a
few steps.

REQUEST

Settle up with
roommates, friends
and more, regardless
of where they bank2.

SPLIT

Easily divide the
cost of the dinner check,
coffee and more.

Frequently Asked Questions

What is Zelle?2022-08-12T10:14:44-05:00

Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes1. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank2.

How does Zelle work?2023-01-24T08:49:25-06:00

When you enroll with Zelle through your online banking account, or mobile banking app, your name, the name of your financial institution, and the email address or U.S. mobile number you enrolled is shared with Zelle (no sensitive account details are shared – those stay with True Sky Federal Credit Union).

When someone sends money to your enrolled email address or U.S. mobile number, Zelle looks up the email address or mobile number in its “directory” and notifies True Sky Federal Credit Union of the incoming payment. True Sky Federal Credit Union then directs the payment into your account, all while keeping your sensitive account details private.

Who can I send money to with Zelle?2023-01-24T08:47:56-06:00

You can send money to friends, family and others you trust2.

Since money is sent directly from your True Sky Federal Credit Union account to another person’s bank account within minutes1, it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number.

How do I use Zelle?2022-08-12T10:17:05-05:00

You can send, request, or receive money with Zelle.

  1. To get started, log into online banking or your mobile app, navigate to Bill Pay and select “Send Money with Zelle®“. Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, and you’re ready to start sending and receiving with Zelle.
  2. To send money using Zelle, simply add a trusted recipient’s email address or U.S. mobile phone number, enter the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes1.
  3. To request money using Zelle, choose “Request,” select the individual(s) from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request”3.
  4. To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.
Someone sent me money with Zelle, how do I receive it?2023-01-24T08:50:49-06:00

If you have already enrolled with Zelle, you do not need to take any further action. The money will be sent directly into your True Sky Federal Credit Union account, and will be available typically within minutes1.

If you have not yet enrolled with Zelle, follow these steps:

  1. Click on the link provided in the payment notification you received via email or text message.
  2. Select True Sky Federal Credit Union.
  3. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle using that email address or U.S. mobile number where you received the notification to ensure you receive your money.
What types of payments can I make with Zelle?2023-01-24T08:51:55-06:00

Zelle is a great way to send money to family, friends, and people you are familiar with such as your personal trainer, babysitter or neighbor2.

Since money is sent directly from your True Sky Federal Credit Union account to another person’s bank account within minutes1