What if I get an error message when I try to enroll an email address or U.S. mobile number?

Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile phone number to True Sky Federal Credit Union so you can use it for Zelle.

Once customer support moves your email address or U.S. mobile phone number, it will be connected to your True Sky account so you can start sending and receiving money with Zelle through True Sky Federal Credit Union’s mobile banking app and online banking. Please call True Sky Federal Credit Union’s member services for help.