What is the purpose of the Arbitration Agreement?
An arbitration agreement makes the dispute process much faster and more affordable for our members. It also allows for a neutral third party to be present, the arbitrator, and [...]
What official documents will I receive?
COFCU Loan Verbiage COFCU QuickLoan Rate Increase Letter COFCU Credit Insurance
Where are the other True Sky branches located?
Western Branch - 10201 South Western Ave, Oklahoma City, OK 73139Capitol Hill Branch - 3805 South Western Ave, Oklahoma City, OK 731092nd Street Branch - 1127 2nd St., Edmond, OK [...]
If I have a mortgage with COFCU, how do I set up an automatic payment?
You will receive additional communication providing instructions on how to set up your mortgage ACH payments from TruHome Solutions. TruHome Solutions is a mortgage servicing company that assists True Sky [...]
If I have a loan with COFCU, will I receive a new loan number?
Yes, you will have a new loan number that appears on your next billing statement.
Will I have access to my prior account history?
You can access prior COFCU account information until May 16th through COFCU’s online banking. We highly suggest printing/downloading all e-statements from your COFCU online banking application before May 16th. Starting [...]
Will third-party applications (Cash App, PayPal, Venmo, etc.) linked to my COFCU account still be valid?
No, you will need to enter your True Sky account information.
Currently, I have a direct deposit and/or auto debit set up on my account. Will I need to set it up again?
Yes, you will need to set up your direct deposit with your new True Sky account and routing number. True Sky’s routing number is 303085227. We highly encourage you to [...]
Will I be getting a new debit card?
Yes, you will be getting a new debit card in the mail. If you do not receive one by May 16th, please call us at 1-800-448-1990.
When will I access my True Sky online or mobile banking?
You will be able to access your True Sky account information through online and mobile banking starting on May 16th. You can register by visiting trueskycu.org/ and selecting “Login,” “Register,” [...]
